Toggled warranty information

Toggled Legal Policies

Privacy Policy
Website Terms of Use
Cookie Policy
Privacy Shield
Software Security Measures

Privacy Policy

ilumisys, Inc. DBA “toggled” is committed to protecting the privacy of the users of its websites and applications (individually “Website” or collectively “Websites”), and to complying with all applicable laws regarding data protection security and data privacy. This privacy policy (“Policy”), effective November 1, 2017, describes how the information that toggled collects from you over its Websites is handled and protected.

Collection of Information
toggled gathers information about you on our Websites. When you visit toggled Websites, you provide toggled with the following information:

1. Non-personal information collected by toggled through your interaction with our Website

2. Personal information you knowingly and voluntarily disclose to toggled, such as (a) upon registration, if applicable, such as your name, e-mail address, company name, company or personal address, phone numbers and related data (“Personal Information”) or (b) when requesting or obtaining any toggled products or services online or (c) when using online services which require specific technical information to be provided by you, such as materials, models or information, to take advantage of online services. Personal Information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information. toggled and its third party service providers use technology such as Web Beacons and Cookies to collect non-personally identifiable information about your use of the Website. As used herein, Web Beacons are small files, associated with the particular Website that transmit information regarding your use of the Website to toggled. As used herein, a Cookie is a piece of data stored on a computer that is tied to information about the user. You can easily remove or block Cookies using the settings in your browser if you wish to disable this feature. To confirm that you are logged into the service, we use session ID Cookies that immediately terminate once you close your browser.

Collection of Information by Third Party Service Providers
toggled hires third parties to provide information, reports and analysis about the usage of its website. toggled and its third party service providers use proprietary tools, including but not limited to Web Beacons and Cookies, to track and analyze non-personally identifiable usage and volume information and statistics. All third party service providers are obligated to protect your information in a manner consistent with commercially reasonable confidentiality standards. toggled uses Google Analytics to collect non-personally identifiable information which is used to enhance your user experience and assist in promotional campaigns. Information about how Google Analytics collects and uses such information can be found here. You can opt-out of Google Analytics here.

Usage of Non-Personal Information
When you register or sign into toggled’s Websites, toggled and its third party service providers collect such non-personal data as your IP address, your browser type, and certain other information related to your use of the Websites. toggled uses the collected information to track website usage rates, traffic patterns, and volume, which allows it to better understand and respond to customer demands and improve the efficiency of the Website.

toggled may use this data and share it with our affiliates and vendors providing web services to toggled to monitor the effectiveness of our Websites and to make improvements.

Usage of Personal Information
We use your Personal Information to allow us to obtain payment for goods or services procured by you via a Website, and for contacting you for promotional purposes. toggled uses your information to comply with US Government rules and regulations regarding export of technical information and/or products.

toggled uses the information provided by you for setting up the technical problem(s), solving the problem(s), and providing technical support. toggled may also use the Personal Information to contact you regarding reported problems and issues.

Finally, you may choose to communicate with us via third party social networking sites like Facebook, Twitter, LinkedIn, etc (“Social Media Site(s)”), for example by “liking” our posts or posting comments, questions and reporting about your toggled experience. By taking any of these actions, you ask the connection or the respective Social Media Site to send to us certain information from your profile on that applicable Social Media Site, and you are authorizing us to collect, store, and use such information in accordance with this Privacy Policy.

Security
Each registered user’s account is secured by a member-created password. toggled employs commercially reasonable measures to protect users’ information that is stored in relation to its Websites.

You understand and acknowledge that copies of content you provide outside of secure transactions may remain viewable in cached and/or archived pages or if other users of a Website, have copied and/or stored your user content.

While toggled employs reasonable security measures to protect its own and its users’ information, toggled cannot guarantee the security of each user’s account information, as unauthorized entry or use, software or hardware failure, and other uncontrollable factors may compromise the security of each user’s personal information at any time.

Sharing Your Personal Information with Third Parties
toggled will never sell your Personal Information to third parties for marketing purposes. We only may share Personal Information with third parties with your express consent or as necessary to complete any transaction or provide you with any product or service as requested or authorized, as detailed further below.

toggled does not disclose Personal Information to any third party unless toggled believes that disclosure is necessary to:

1. Enforce toggled’s Terms of Use Agreement;
2. Protect toggled’s rights;
3. Coincide with legal requirements (ex: responding to a subpoena, search warrant, or any other legal process serviced upon toggled). toggled will not reveal information until toggled has a good faith belief that the law enforcement information and/or private litigant request meet the applicable legal standards;
4. Protect the safety of toggled’s users and their Personal Information;
5. Enhance your promotional and informational-sharing experience; or
6. Respond to the request of a user.

toggled expressly reserves the right to transfer Personal Information to a successor in interest that acquires the rights to that information as a result of the acquisition of toggled, or the sale of a substantial portion of its assets to that successor in interest.

You may inquire about your Personal Information stored by toggled and/or a list of third party provider companies by sending an e-mail to support@toggled.com. toggled will provide you with a readable copy of the requested material, however, toggled will require proof of your identity before providing such data.

Credit Card Information and Support
If you are making a purchase on the Website, you may be asked to provide credit card information. In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. We do not store any credit card information. toggled hires third parties to store name, address, telephone number, email address, and other information necessary for toggled to assist you with general support and warranty issues. Only those with a direct need to know will have access to such information.

Comments, Messages, and Links posted on the Website
Whenever you voluntarily post any information as a comment, blog, review, message, link, photo, video, and/or other information to a third party Social Media Site or the Website, that information can be accessed by the public and can then be used to send you unsolicited communications. If you post a link to your network website on any third party site, your public profile will be viewable by a third party that clicks on your link. If you do not wish to have your public profile viewable to any third party, you should not post on any Social Media Site or the Website.

The toggled Websites may contain links to other sites, including sites posted by you or other registered users. toggled is not responsible for the privacy practices or the content of other websites. This Policy applies solely to the information collected in the use of toggled’s network and toggled’s Websites.

Children’s Personal Information
Neither our Website nor its products or services are directed towards children under 13. Accordingly, toggled does not knowingly collect any personal information from children under the age of 13.

Correct, Updating or Removing Your Personal Information
At any time, you can correct, update, or remove any of the personal information you’ve provided to toggled by sending a message to support@toggled.com stating that you would like your personal data to be corrected, updated, or removed. If you are using the toggled App, you need to log in your account on the toggled iQ app and use the “More” tab and use the “My Account” feature.

You can also send a request to remove your name from toggled’s marketing list, if you do not wish to receive any marketing information by using the “Unsubscribe” link located in the electronic marketing material stating that you would like to be removed.

Changes in the Privacy Policy
toggled retains the right, in its sole discretion, to change this Policy at any time. Such new policy will take effect within thirty (30) days of posting on our Websites. Each user is bound by any change to this Policy if he or she uses the Website(s) after said changes have been posted and effective.

Copyright © 2019 ilumisys, Inc. d/b/a toggled. All rights reserved. Updated October 2017.


Website Terms of Use

These website terms and conditions of use (the “Terms of Use”) apply to the Site offered by Altair Engineering, Inc., or its subsidiaries or affiliated companies(“Altair”), including but not limited to www.altair.com, www.altairenlighten.com, www.altairhyperworks.com, www.altairproductdesign.com, www.pbsworks.com, www.solidthinking.com, www.innovationintelligence.com, www.altairthinklabs.com, www.toggled.com, connect.altair.com, www.carriots.com, www.carriotsanalytics.com www.altairuniversity.com, www.pbspro.org, kerkythea.net, www.pbscloud.io, thearender.com, www.altairatc.com, www.efatigue.com and other websites owned or operated by Altair, including local websites in your country, such as www.altair.it, www.altair.de, and www.altair.se (collectively, the “Site”). The Site is the property of Altair.

These website terms and conditions of use (the “Terms of Use”) apply to the Site offered by Altair Engineering, Inc., or its subsidiaries or affiliated companies(“Altair”), including but not limited to www.altair.com, www.altairenlighten.com, www.altairhyperworks.com, www.altairproductdesign.com, www.pbsworks.com, www.solidthinking.com, www.innovationintelligence.com, www.altairthinklabs.com, www.toggled.com, connect.altair.com, www.carriots.com, www.carriotsanalytics.com www.altairuniversity.com, www.pbspro.org, kerkythea.net, www.pbscloud.io, thearender.com, www.altairatc.com, www.efatigue.com and other websites owned or operated by Altair, including local websites in your country, such as www.altair.it, www.altair.de, and www.altair.se (collectively, the “Site”). The Site is the property of Altair.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Altair reserves the right to modify these Terms of Use at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.

Use of Site

You may access the Site and all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code and/or other works that you see, hear or otherwise experience on the Site (collectively, the “Content”), solely for your non-commercial, personal purposes and/or to learn about Altair products and services.

When using particular services or materials on the Site, users shall be subject to any posted terms applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use.

Your use of the Site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the Site. You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Altair or others. By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through the Site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content – including text, communications, software, images, sounds, data, or other information that:

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortuous, contains explicit or graphic descriptions or accounts of sexual acts;
  • victimizes, harasses, degrades, or intimidates an individual or group of individual on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  • infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
  • constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
  • contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of Altair or any third party; or
  • impersonates any person or entity, including any of our employees or representatives.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site. Altair neither endorses nor assumes any liability for the content of any material uploaded or submitted by third party users of the Site. Altair generally does not pre-screen, monitor, or edit the Content posted by users that may be available on or through the Site. Altair retains the right, in its sole discretion, to remove any Content that, in Altair’s sole judgment, does not comply with these Terms of Use and any other rules of user conduct for the Site, or is otherwise harmful, objectionable, or inaccurate. Altair is not responsible for any failure or delay in removing such Content.

Registration Data

In order to access some of the services on the Site, as applicable, you may be required to create an account and password that can be obtained by completing our online registration form, which requests certain information and data (“Registration Data”), and maintaining and updating your Registration Data as required. You are responsible for maintaining the confidentiality of the information you hold for your account, including your password. You agree to notify Altair immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Altair or any other user or visitor to the Site due to someone else’s use of your Registration Data, as a result of your failing to keep your account information secure and confidential. By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate.

You may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity. Not all areas of the Site may be available to you or other authorized users of the Site. You shall not interfere with anyone else’s use and enjoyment of the Site or other similar services. You agree that Altair may at any time, and at Altair’s sole discretion, terminate your membership, account, or other affiliation with our Site without prior notice to you for violating any of these Terms of Use.

Privacy

The information we obtain through your use of the Site, including your Registration Data, is subject to the Altair Privacy Policy, which is specifically incorporated by reference into these Terms of Use.

Third Party Sites and Information

The Site may link you to other independent third-party websites or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under Altair’s control, and Altair is not responsible for and does not endorse the content of such linked sites. You acknowledge that Altair is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor is Altair responsible for errors or omissions in any references to other parties or their products or services. The inclusion of such a link or reference is provided merely as a convenience and does imply endorsement of, or association with, the site or party by us, or any warranty of any kind, either express or implied.

Content available through the Site often represents the opinions and judgments of an information provider, Site user, or other person or entity not connected with Altair. Altair does not endorse, nor is Altair responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone other than an authorized Altair spokesperson speaking in his/her official capacity.

Intellectual Property

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on the Site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Altair and/or is affiliates. You are only permitted to use the Content as expressly authorized by Altair or the specific Content provider. Any unauthorized use of the materials appearing on the Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Copyright Policy and Digital Millennium Copyright Act (DCMA) Procedures

Altair respects the intellectual property rights of others and requires that all users of the Site do the same. In accordance with the Digital Millennium Copyright Act (DMCA), Altair will respond expeditiously to claims of copyright infringement committed using the Site submitted to the Designated Agent in accordance with the instructions below. Altair reserves the right to terminate its agreement with you or any other user who infringes third-party copyrights.

Your notice must include (a) a description of the copyrighted work that you claim has been infringed; (b) a description of the location on the Site where the allegedly infringing content is located, including at a minimum, if applicable, the URL of the link shown on the Site; (c) your full name, postal address, telephone number, and email address; (d) a statement that you have a good faith belief that the use of the allegedly infringing material on the Site is not authorized; (e) your physical or electronic signature; and (f) a statement that you are the copyright owner or an authorized agent of the copyright owner. Contact information for Altair’s DMCA Agent for notice of claims of copyright infringement is:

Altair Engineering, Inc. Attn: Steven Rivkin, 1820 E. Big Beaver Road, Troy, MI 48083 srivkin@altair.com

Disclaimer of Warranties

ALTAIR DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE PROVIDED “AS-IS,” “AS-AVAILABLE,” AND “WITH ALL FAULTS.” THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE ALTAIR WEBSITES IS WITH YOU. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ALTAIR CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES. SHOULD THE MATERIALS OR SERVICES PROVE DEFECTIVE, YOU, AND NOT ALTAIR, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING AND REPAIR. ALTAIR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. ALTAIR MAKES NO WARRANTY THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, ACCURATE, OR RELIABLE. ALTAIR DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY ALTAIR SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR EXCLUSIVE REMEDY AGAINST ALTAIR FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE ALTAIR WEBSITES OR FROM ALTAIR, ITS SUBSIDIARIES OR ITS AFFILIATED COMPANIES SHALL CREATE ANY WARRANTY. ALTAIR DISCLAIMS ALL EQUITABLE INDEMNITIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Limitation of Liability

IN NO EVENT WILL ALTAIR BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, EVEN IF ALTAIR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR (B) ANY DAMAGES WHATSOEVER IN EXCESS OF ONE HUNDRED UNITED STATES (US$100.00) DOLLARS (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF REVENUES, LOST PROFITS, LOSS OF GOODWILL, LOSS OF USE, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH THE SITE(INCLUDING, WITHOUT LIMITATION, USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE STIE, WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY AND EVEN IF ALTAIR HAS BEEN ADVISED (OR SHOULD HAVE KNOWN) OF THE POSSIBILITY OF SUCH DAMAGES.

ALTAIR SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THE SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THE SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above disclaimers and limitations of liability may not apply to you. To the extent that Altair may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of the Altair’s liability shall be the minimum permitted under such applicable law.

Indemnification

You agree to indemnify, and hold Altair, its officers, directors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from all liabilities, claims, and expenses (including attorneys’ fees), made against Altair by any third party due to or arising out of in connection with your use of the Site.

Termination of Use

You acknowledge and agree that Altair may preserve any transmittal or communication by you with Altair through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Altair determines that such preservation or disclosure is reasonable necessary to (1) comply with the legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Altair, its employees, users of or visitors to the Site, and the public.

Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on the Site, as applicable, immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Site. Altair shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by use in connection with such termination or suspension.

Governing Law

You agree that all matters relating to your access to or use of the Site, including all disputes, shall be governed by and construed under the laws of the United States and by the laws of the State of Michigan. These Terms of Use shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

Anti-Piracy

It is Altair’s policy and practice to prevent the unauthorized use of its software. Use of Altair’s software is established through a written software license agreement that defines both Altair’s and the user’s rights. It is a violation of Altair’s rights to use Altair software absent express permission through written software license agreement. In the absence of a signed software license agreement between you (or the organization that you represent) and Altair, which is on file with Altair, you acknowledge that your use of Altair software is subject to terms and conditions of the appropriate standard Altair Software License Agreement.

Copies of the standard Altair Software License Agreements are available at www.altair.com/StandardSoftwareLicenseAgreements.

Altair has taken and will continue to take all actions necessary to protect its intellectual property, including working with existing customers to facilitate compliance and using legal channels against third parties who are violating Altair rights.

Export Controls

You may not use or export or re-export any Content or any copy of adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

Entire Agreement

These Terms of use constitute the entire agreement and understanding between Altair and you concerning the subject matter of these Terms of Use and supersedes all prior agreements and understandings of the parties with respect to that subject matter, if any. These Terms of Use may not be altered, supplemented, or amended by the use of any other document(s).

Copyright © 2018 Altair Engineering, Inc. All rights reserved. Updated on May 14, 2018


This Cookie Policy describes the different types of cookies and similar technologies that may be used on the websites, including, but not limited to www.altair.com, www.altairenlighten.com, www.altairhyperworks.com, www.altairproductdesign.com, www.pbsworks.com, www.solidthinking.com, innovationintelligence.com, www.altairthinklabs.com, www.toggled.com, connect.altair.com, www.carriots.com, www.carriotsanalytics.com, www.altairuniversity.com, www.pbs.org, www.pbscloud.io, www.altairatc.com, www.efatigue.com and other websites owned or operated by Altair, including local websites in your country, such as www.altair.it, www.altair.de, and www.altair.se (collectively, our “Websites”) operated by or for Altair (“Altair” or “we”) when you visit it.

We may change this Cookie Policy at any time. It is our policy to post any changes we make to our Cookie Policy on this page. The date that this Cookie Policy was last revised is identified at the top of this page.If you have further questions, please contact us at the Contact Information listed in our Privacy Policy.

What are Cookies and Similar Technologies Used on Our Websites

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We only place cookies on your hard drive with your consent. You may withdraw or change your consent at any time by logging into the Websites, navigating to Cookie Consent link at the bottom of the page and adjusting our user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request at webmaster@altair.com. Our use of cookies is governed by our Privacy Policy. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Websites. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu.

Web Beacons. Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Altair, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

Third Party Cookies. Some content or applications, including advertisements, on our Online Interfaces are served by third-parties, including advertisers, ad networks and servers, content providers, application providers, and social media sites. With your consent, these third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our Online Interfaces. The information they collect may be associated with your Personal Data or they may collect information, including Personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties� tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should content the responsible provider directly. For information on how you can consent or withdraw your consent to receive targeted advertising from many providers, please see our Privacy Policy.

You can learn more about your choices and how we use Cookies and Web Beacons by visiting our Privacy Policy.

Cookies and Other Similar Technologies Used on Our Websites

Our Websites use 1st party cookies (set by Altair), 3rd party cookies (which are set by third parties), and other similar technologies. Below is a list of the different types of cookies that we use on our Websites, as of the effective date of this Privacy Policy.

Essential Cookies and Similar Technologies:
Essential cookies and other similar technologies used by us enable you to navigate the Websites and use their services and features. Without these essential cookies, the Websites will not perform correctly and we may not be able to provide the Websites to you or provide you with certain services or features of our Websites.

Cookie Name Description of purpose. More information. When do cookies expire 1st party or 3rd party cookie?
.ASPXANONYMOUS This cookie is used by sites using the .NET technology platform from Microsoft. It enables the site to maintain an anonymous user-id to track unique users within a session without them logging in or otherwise identifying themselves. And it is necessary for the platform to function 8 months 1st party
ASP.NET_SessionId This cookie is used by sites using the .NET technology platform from Microsoft. This cookie contains the user’s session ID and the cookie will expire at the end of the session (when you close your browser). current session only (expire on browser closing) 1st party
__distillery Wistia Inc. video player cookie recording the position where the video has been stopped to allow playback continuation. used by video player to remember where you are in a video so that if playback is interrupted 12 months 1st party
user_country feed user location country to Ensighten 5 days 1st party
cookie_policy_showed track if site cookie popup has showed to EU first time users 12 months 1st party
muxData Wistia Inc. This cookies supports video functionality by Wistia. 240 months 3rd party
PHPSESSID This cookie is used by sites using the PHP framework. This cookie contains the user’s session ID it is necessary for the platform to function session only 1st party
wordfence_verifiedHuman This cookie is used WordPress to verify access is from human user browser, not spamming robots session only 1st party
wfvt_525550783 PHP WordPress user tracking, traffic ranks, site worth 30 hours 1st party
altairUniCountry PHP WordPress user country tracking session only 1st party

Preference Cookies and Similar Technologies: Preference cookies collect information about your choices and preferences and allow us to remember language and other local settings and to customize our Websites accordingly.

Cookie Name Description of purpose. More information. When do cookies expire 1st party or 3rd party cookie?
acceptcookie It stores user’s reponse to site is using cookie popup alert 12 months 1st party
windowShowedCookie It tracks if site popup message lightbox has been displayed current session only (expire on browser closing) 1st party
1P_JAR, AID, APISID, HSID, NID, OGP, OTZ, SAPISID, SIDCC, SID, SNID, SSID, TAID The main purpose of cookies set by this host is: Functionality 6 months to 39 months 1st party

Social Media Cookies and Similar Technologies: Social Media cookies and other similar technologies used by us collect information about your use of social media websites.

Cookie Name Description of purpose. More information. When do cookies expire 1st party or 3rd party cookie?
_ga, auth_token, guest_id, kdt, netpu, personalization_id, pid, remember_checked_on, syndication_guest_id, tfw_exp, twid, twitter_ads_id Twitter user session tracking on site https://insider.altairhyperworks.com/ from 12 months to 120 months 3rd party
c_user, datr, fr, pl, sb, wd, xs Facebook user session tracking on site https://insider.altairhyperworks.com/ from 6 months to 36 months 3rd party

Analytics Cookies and Similar Technologies: Analytics cookies and other similar technologies used by us collect information about your use of the Websites and enable us to improve the way it works and operates. Specifically, analytics cookies provide us with information regarding what the most frequently visited pages on the Websites are, help us record and debug any issues you may have with the Websites, and show us how effective our advertising is. These analytics cookies do not allow us to see the usage of a single user but does allow us to see overall patterns of usage on the Websites. We do not examine this information for individually identifying information, but we do use this information to understand the traffic on our Websites.

Cookie Name Description of purpose. More information. When do cookies expire 1st party or 3rd party cookie?
_gat it is used to throttle the request rate – limiting the collection of data on high traffic sites. 1 min 3rd party
_ga Google Analytics. It stores your Client ID. Used by Google Analytics will recognize and refer to you 42 months 3rd party
_gid Google Analytics. It stores and updates a unique value for each page visited 3 days 3rd party
__utma Google Analytics. It records the time and date of the first visit, the total number of visits, keeping track of your website sessions 39 months 3rd party
__utmz Google Analytics. used to check approximately how fast people leave: when a visit starts, and approximately ends 20 months 3rd party
__hssc HubSpot.com platform. This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 30 mins 3rd party
__hstc HubSpot.com platform. Used for website analytics. It is the cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number 42 months 3rd party
hubspotutk HubSpot.com platform. Used for website analytics. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number 126 months 3rd party
messagesUtk HubSpot.com platform. This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. 36 months 3rd party
wiredminds tracking code wiredminds tracking 3rd party

Advertising Cookies and Similar Technologies: Advertising and other similar technologies used by us cookies are used to display targeting promotions or advertisements based on your use of the Websites and interests and to manage our use of advertising resources. These cookies collect information about your activities on this and other sites to provide you with targeted advertising.

Cookie Name Description of purpose. More information. When do cookies expire 1st party or 3rd party cookie?
__gads, __sonar, _sp_id.5a04, DSID, IDE DoubleCLick tracking, used by DoubleClick for advertising purposes 10 months to 24 months 3rd party
__ar_v4 The main purpose of this cookie is: Targeting/Advertising. 3rd party

Copyright ® 2018 Altair Engineering, Inc. All rights reserved. Updated on May 14, 2018


Privacy Shield

Altair Engineering, Inc. and its US subsidiaries Altair Product Design Inc., solidThinking Inc., and Illumisys Inc., (“Altair”) are committed to upholding the highest ethical standards in its business practices and strives to collect, use, and disclose personal information consistent with the laws of the countries in which it does business. This Privacy Shield Policy sets forth the privacy principles that Altair follows with respect to your personal consumer information transferred from the European Economic Area (EEA) (which includes the twenty-eight member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) to the United States.

The Federal Trade Commission (FTC) has jurisdiction over Altair’s compliance with the Privacy Shield.

Altair has certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program, and to view Altair’s certification, please visit https://www.privacyshield.gov.

SCOPE

This Privacy Shield Policy (the “Policy”), effective September 26, 2016, applies to all data information received from consumers by Altair in the United States from the European Economic Area and from Switzerland, in any format including electronic, paper, or verbal.

Altair complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the Member States of the EEA to the United States of America. Altair has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit the U.S. Department of Commerce’s Privacy Shield List at www.privacyshield.gov.

Altair also collects personal data concerning its employees (Human Resources Data) in connection with administration of its Human Resources programs and functions and for the purpose of communicating with its employees. Altair applies the EU-U.S. Privacy Shield Principles to these data. Further information in this regard can be found in Altair’s Human Resources Privacy Policy which is internally available to Altair’s employees.

DEFINITIONS

For purposes of this Policy, the following definitions shall apply:

“Agent” means any third party that collects or uses personal data under the instructions of, and solely for, Altair or to which Altair discloses personal data for use on Altair’s behalf.

“Altair” means Altair Engineering Inc, its US subsidiaries, divisions, and groups.

“Personal Information” means any information or set of data that identifies or is used by or on behalf of Altair to identify an individual. Personal Information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information.

“Sensitive Personal Information” means personal data that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. While we do not consciously collect such information ourselves, Altair will treat as Sensitive Personal Information any information received from a third party where that third party treats and identifies the information as sensitive.

PRIVACY PRINCIPLES

The privacy principles in this Policy are based on the Privacy Shield Principles.

NOTICE: Where Altair collects personal data directly from individuals in the EEA, it will inform them about the purposes for which it collects and uses personal information about them. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal data to Altair and in any event before Altair uses or discloses the information for a purpose other than that for which it was originally collected or discloses information to a nonagent third party.

Where Altair receives personal data from its subsidiaries, affiliates or other entities in the EEA, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal data relates.

Regardless of the sensitivity level of the Personal Information, Altair will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Altair will provide individuals with reasonable accommodations to exercise their choices.

DATA INTEGRITY: Altair will use all (Sensitive) Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Altair will take reasonable steps to ensure that your (Sensitive) Personal Information is relevant to its intended use, accurate, complete, and current. We will only collect and store (Sensitive) Personal Information that is relevant to fulfill the purpose of the request and will retain such information no longer than appropriate to fulfill the purpose of the request.

TRANSFERS TO AGENTS: We may share personal data with an Agent with your express consent or as necessary to complete any transaction or provide any product or service as requested or authorized. We may also share your data with Altair-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to maintain the security of our products; and to protect the rights or property of Altair.

Altair’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to an Agent is described in the Privacy Shield Principles. In particular, Altair remains responsible and liable under the Privacy Shield Principles if third-party Agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Altair proves that it is not responsible for the event giving rise to the damage.

ACCESS AND CORRECTION: Upon request, Altair will grant individuals reasonable access to (Sensitive) Personal Information that it holds about them. In addition, Altair will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. These requests may be made by sending an email to privacy@altair.com. We may limit an individual’s access to (Sensitive) Personal Information where the legitimate rights of persons other than the individual would be violated.

SECURITY: Altair will take reasonable precautions to protect all (Sensitive) Personal Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

ENFORCEMENT: Altair will conduct annual compliance audits to ensure relevant privacy practices to verify adherence to this Policy. Any employee that Altair determines intentionally violates this Policy will be subject to disciplinary action up to and including termination of employment.

DISPUTE RESOLUTION: Any questions or concerns regarding the use or disclosure of personal data should be directed to Altair’s General Counsel at privacy@altair.com. Altair will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal data in accordance with the principles contained in this Policy. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted: Altair has agreed to participate in the binding arbitration procedures of JAMS (originally Judicial Arbitration and Mediation Services) as described further at https://www.jamsadr.com/eu-us-privacy-shield pursuant to the Privacy Shield Principles, which will be offered free of charge to you. Please contact JAMS or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint.

LIMITATIONS ON APPLICATION OF PRINCIPLES

Adherence by Altair to these Privacy Shield Principles may be limited (a) to the extent required or permitted by law or legal process, such as to respond to or investigate a legal or ethical obligation or request or pursuant to court orders, subpoenas, interrogatories or similar directive carrying the force of law; and (b) to the extent expressly permitted by an applicable law, rule or regulation.

INTERNET PRIVACY

Altair sees the Internet and the use of other technologies as valuable tools for communicating and interacting with consumers. Altair recognizes the importance of maintaining the privacy of information collected online and has created a specific Internet Privacy Policy (the “IPP”) governing the treatment of personal data collected through web sites that it operates. With respect to personal data that is transferred from the European Economic Area or Switzerland to the U.S., the IPP is subordinate to this Policy. However, the IPP also reflects additional legal requirements and evolving standards with respect to Internet privacy. Altair’s Internet Privacy Policy can be found at popup_privacy.htm.

CONTACT INFORMATION

Questions or comments regarding this Policy should be submitted to Altair’s Office of the General Counsel by email to srivkin@altair.com or by mail to Altair Engineering Inc., 1820 E. Big Beaver Road, Troy, Michigan 48083, Attn: Office of the General Counsel.

CHANGES TO THIS PRIVACY SHIELD POLICY

This Policy may be amended consistent with the requirements of the Privacy Shield Principles. A notice will be posted on the Altair web page for thirty (30) days whenever this Privacy Shield Policy is changed in a material way.

Copyright © 2018 Altair Engineering, Inc. All rights reserved. Updated on September 5, 2018


Software Security Measures

Altair Engineering Inc. and its subsidiaries and affiliates, reserve the right to embed software security mechanisms in the Software for the purpose of detecting the installation and/or use of illegal copies of the Software. The Software may collect and transmit non-proprietary data about those illegal copies. Data collected will not include any customer data created by or used in connection with the Software and will not be provided to any third party, except as may be required by law or legal process or to enforce our rights with respect to the use of any illegal copies of the Software. By using the Software, you consent to such detection and collection of data, as well as its transmission and use if an illegal copy of the Software is detected. You may not take any steps to avoid or detect the purpose of any such security mechanisms.

Copyright © 2014 Altair Engineering, Inc. All rights reserved. Updated on November 25, 2014